CocoCloud Drive – Terms of Service

Last Updated: 12/10/2025

1. Acceptance of Terms

By creating an account, uploading content, or using CocoCloud Drive (“CocoCloud,” “we,” “our,” or “the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, you must stop using the Service immediately.

These Terms apply to all users of the Service.

2. Eligibility

You may use CocoCloud Drive only if:

• You are at least the minimum legal age in your jurisdiction.

• You are legally permitted to enter into these Terms.

• You use the Service for lawful purposes only.

We may refuse access or terminate accounts at our discretion.

3. User Responsibilities

You are solely responsible for:

• The content you upload, store, or share (“User Content”).

• Maintaining the security of your account credentials.

• Ensuring your use of the Service complies with all applicable laws.

You must not attempt to disrupt, harm, or misuse the Service, including through:

• Unauthorized access attempts

• Automated scraping or data harvesting

• Uploading malware or harmful code

4. Prohibited Content and Activities

You agree not to upload, share, store, or distribute:

4.1 Illegal Content

Including but not limited to:

• Child sexual abuse material (CSAM)

• Human trafficking content

• Non-consensual intimate imagery

• Terrorism-related material

• Stolen or illicitly obtained data

• Anything prohibited by applicable law

4.2 Abusive or Harmful Content

• Harassment, threats, hate speech

• Violent or extremist content

• Content promoting self-harm or harm to others

4.3 Intellectual Property Violations

• Copyright-infringing files

• Unauthorized distribution of proprietary materials

CocoCloud may remove or restrict access to content that violates these rules.

5. Mandatory Reporting of Illegal Content

CocoCloud maintains a strict zero-tolerance stance toward illegal content.

If we detect, or are notified of, content such as:

• Child sexual abuse material (CSAM)

• Severe exploitation or trafficking

• Serious criminal activity

We are required to report such content and relevant user information to law enforcement or appropriate authorities.
Where required by law or necessary to protect individuals, this reporting will occur without notifying the user.

We also may suspend or permanently terminate accounts involved in such activity.

6. Content Ownership

You retain ownership of your User Content. However, by uploading it to CocoCloud, you grant us a limited license to:

• Store your files

• Process data for service functionality

• Display or share them according to the permissions you set

This license is solely for operating and improving the Service.

We do not claim ownership of your files.

7. Data Access and Monitoring

CocoCloud does not access or review the contents of your files except when:

• You grant explicit permission (e.g., customer support needs)

• Investigating potential Terms violations

• Required by law enforcement

• Automated systems flag content for potential abuse or illegality

We take privacy seriously, but we must act when there is evidence of harm or illegal activity.

8. Account Suspension and Termination

We may suspend or terminate your account if:

• You violate these Terms

• You engage in illegal or harmful activity

• Required by law or government order

• You pose a security risk to our systems or users

We may also remove content that violates policies or legal requirements.

You may terminate your account at any time by contacting [email protected].

9. Service Availability

CocoCloud aims to provide reliable access, but:

• We do not guarantee continuous or error-free operation.

• Scheduled maintenance or outages may occur.

• Features may change over time.

We are not liable for data loss or service interruptions to the fullest extent permitted by law.

10. Intellectual Property Rights

All trademarks, branding, software, and platform design belong to CocoCloud or licensed partners.
You may not copy, distribute, reverse-engineer, or modify the Service without permission.

11. Third-Party Links and Integrations

CocoCloud may include links or integrations with third-party services.
We are not responsible for:

• Third-party content

• Their policies or practices

• Losses arising from interactions with them

Use third-party services at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law:

• CocoCloud is not liable for indirect, incidental, or consequential damages.

• We are not liable for loss of data, unauthorized access, or damages resulting from user actions or third-party attacks.

Your use of the Service is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless CocoCloud and its affiliates from claims, losses, damages, or legal fees arising from:

• Your use of the Service

• Your violation of these Terms

• Your uploaded content

14. Changes to the Terms

We may update these Terms at any time. If changes are significant, we will notify users or update the date at the top of this document.

Continued use of the Service constitutes acceptance of updated Terms.

15. Contact Information

For questions about these Terms, account issues, copyright matters, or legal inquiries, contact:
[email protected]